Delivery Service   (Terms of Trade)

• Mainland UK Delivery - Next Working Day
Order before 2.00pm and we will despatch stock items for next working day delivery. (Order by 2.00pm Friday for delivery Monday or pay extra for a Saturday delivery.) All orders placed Saturday and Sunday will be despatched on Monday for delivery Tuesday.

• See attached Delivery schedule for standard charges and area charges
• Deliveries by 12:00 pm are extra see Delivery schedule (Not available to all areas)
• Deliveries by 10:30 am extra extra see Delivery schedule (Not available to all areas)
• Deliveries by 9:30 am extra extra see Delivery schedule (Not available to all areas)
• Saturday delivery is extra see Delivery schedule (Not available to all areas)
• Delivery to Southern Ireland, Channel Islands, Scotland and remote areas extra see Delivery schedule
• Orders received by 2.00pm are usually dispatched the same working day stock permitting 
• Parcel re-direction requests - charges from £12.50 apply
• Parcel refusal / goods not called for - charges from £12.95 apply
• All items require a signature upon delivery.
• It is the responsibility of the Customer to arrange for someone to accept the goods and sign for them
• For our returns policy please see full Terms & Conditions

TERMS & CONDITIONS
1. Status of Terms

1.1 These terms constitute a legal document ("the Agreement"), which sets out the rights and obligations of you as a purchaser ("you"), and those of BCS Coding Ltd (BCS Coding , "we" or "us"), in relation to the services and products offered by us through this site or any of the other sites owned by us. By registering for BCS Coding services, you agree to the terms of this Agreement, and you re-affirm that agreement every time you use any of our services
1.2 You agree to:
1.2.1 provide true, accurate, current and complete information about you as prompted by our registration form (such information being the "Registration Data"); and
1.2.2 maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or BCS Coding has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, BCS Coding has the right to suspend or terminate your account, cease supply and refuse you any and all current or future use of the BCS Coding site (or any portion of it).

2. Place of performance and applicable law.

BCS Coding Ltd is a company registered in England. Unless otherwise specified, the materials on this site are directed solely at those who access this site from the United Kingdom mainland. BCS Coding makes no representation that any product referred to in the materials on this site is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable. English law shall govern this Agreemen
You and we each submit to the exclusive jurisdiction of the English courts in relation to disputes arising out of this Agreement.

3. Placing an order

3.1 A notice will be displayed on your web browser before you submit an order with BCS Coding. This contains important information such as a description, price and delivery charges of the good or services ordered. BCS Coding suggests that you print off a hard copy of the notice or save a copy to your hard drive for your own records
3.2 Goods supplied to you by BCS Coding will correspond with their prices and description (subject to E & OE). If at any time this is not the case BCS Coding will give you the right to reject the goods within a reasonable time period for a full refund.
3.3 In the unlikely event that an incorrect price is shown on our website. BCS Coding reserves the right to abstain from fulfilling the order at that price. You will of course be notified, and at which point you will be informed of the correct price, and given the choice to proceed with the order.

4. Right to cancel

4.1 You have the right to cancel any contract within 7 working days. The 7 working days will start the day after receipt of the goods.
4.2 The cancellation notice should be sent by e-mail to BCS Coding at cancel@bcscoding.com and must state your name, a description of the goods or services concerned and the contract number of the cancelled contract.
4.3 Where BCS Coding have supplied goods to you, you must take reasonable care of the goods in your possession pending their return to BCS Coding. BCS Coding will only accept the returned goods in their original packaging and which do not exhibit signs of wear or tear. Any returned goods that can not be re-sold as new will only be refunded to their mail order return value. Any use of the delivered goods beyond that necessary to inspect the goods on delivery will invalidate your right to cancel the contract.
4.4 Where BCS Coding have supplied goods to you, these goods must be returned to BCS Coding Orwell House, Cowley Road, Cambridge CB4 0PP or be available for collection by BCS Coding. The cost of returning goods is non-refundable, and where BCS Coding collects goods the direct cost of such will be deducted from the refund.
4.5 Once notice of your cancellation has been received and we are in possession of the returned goods, BCS Coding will make a refund of the contract price to your debit or credit card used to purchase the goods. This will be done within 30 days of the date of cancellation.
4.6 All monies will be refunded within 30 days of cancellation date.
4.7. Software returns - Software may only be returned if it is unopened and in its original packing. This policy.
is to avoid any potential breach of the Copyright Descriptions and Patent act (CDPA) 1988. All opened software is exempt from return under the terms of the distance Selling Regulations (SI2334/2000). Software that arrives damaged or is physically faulty may be returned under our normal returns policy

5. Content

5.1 BCS Coding shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this site. BCS Coding will only be liable for consequential losses within the contemplation of the parties.
5.2 Certain links in this site (typically a banner advert or icon) will lead to sites, which are not under the control of BCS Coding. When you activate any of these you will leave the BCS Coding site and BCS Coding has no control over and will accept no responsibility or liability for the material on any site, which is not under the control of BCS Coding.

6. Limitation of Liability

6.1 Nothing in this Agreement shall affect the statutory rights of any consumer or exclude or restrict any liability for death or personal injury arising from the negligence or fraud of BCS Coding.
6.2 Subject to clause 6.1, you agree that BCS Coding shall not be liable either in contract, tort, negligence, statutory duty or otherwise, for any direct loss or damage (including loss or damage which is reasonably foreseeable or occurs naturally in the course of things) resulting from any acts, omissions, failures or delays occurring on or in relation to those parts of the Internet not under BCS Coding’s direct control including, without limitation, damage for loss of business, loss of sales, non payment of sums due, loss of profits, business interruption, loss of reputation, loss of business information, or any other pecuniary loss (even where BCS Coding has been advised of the possibility of such loss or damage).
6.3 The only liabilities that BCS Coding can exclude are those arising from the following.
6.3.1 In cases where losses were not foreseeable to both parties when the contract was formed.
6.3.2 Where losses were not caused by any breach on the part of BCS Coding.
6.3.3 For any business losses, and/or losses to non-consumers.

7. Delivery

Orders received by 2pm are normally dispatched the same day for next day delivery (weekends incur extra charge). We guarantee all orders will be received within 30 days. If BCS Coding cannot delivery within 30 days you will be notified immediately to arrange another time for delivery, or if you would prefer, to cancel your order. For a complete explanation of delivery charges please see delivery details page

8. Complaints handling procedure

In the unlikely event that you have any complaints as to our service or any of the goods and services supplied to you from our site, please contact us by either:
e-mail: admin@bcscoding.com  
Phone: 01223 507600
Fax: 01223 507800
or write to:
BCS Coding Ltd
Orwell House, Cowley Road
Cambridge
CB4 0PP
All complaints are taken seriously and will be investigated as soon as they are brought to our notice. We will endeavour to rectify any problems as soon as possible.

9. Copyrights

All designs, text, graphics and their selection and arrangement on this site are the copyright of BCS Coding or its content providers. As a visitor to the BCS Coding site you are licensed to copy electronically or to print portions of this site for your own personal, non-commercial use. Any other use of materials on this site without BCS Coding’s prior written consent is strictly prohibited.

10. Software

10.1 Intellectual property rights in any software or any other copyrighted materials ("Software") and supporting documentation supplied by us to you remain our property or that of our licensors.
10.2 Without our written consent and without affecting any applicable statutory rights under the Copyright (Computer Program) Regulations 1992 (as amended, supplemented or replaced from time to time) you shall not and shall not permit any other person to:
10.2.1 disassemble, reverse engineer, decompile or in any other way interfere with the Software;
10.2.2 copy or modify the Software; or
10.2.3 create any new Software partly or wholly based on the Software.
10.3 Subject to the terms of this Agreement, you are licensed to use the Software and associated documentation non-exclusively, but only for the purposes identified on the site in relation to the Software.
10.4 You must not transfer, assign or sub-license your right to use the Software or attempt to do so.
10.5 Software Returns - See section 4.7

11. Matters Beyond our Reasonable Control

BCS Coding shall not be held liable for any breach of this Agreement caused by circumstances out of its control including, but not limited to, Acts of God, fire, lightening, flood, or extremely severe weather, explosion, war, disorder, flood, industrial disputes (whether or not involving our employees), acts or omissions of Internet services providers or acts of local or central Government or other competent authorities.

12. Language

In the event of conflict or inconsistency between the terms of the English language version of this Agreement and any translation provided by us, the English language version shall prevail.

13. BCS Coding Privacy Policy

Due to the ordering process certain information given by you at the time of ordering is collected lawfully and in accordance with the Data Protection Act 1998, solely by BCS Coding. BCS Coding does not disclose any customer information to any third parties. The information is used only for the purpose of processing your request and to communicate with you on any matters relating to the provision of the service in general. Information and statistics may also be used for the purpose of monitoring site usage. These statistics will not include any information that can be used to identify any individual. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. If you have any concerns regarding the privacy of this site please e-mail sales@bcscoding.com.
We may contact you in future regarding special offers, news items etc. If you do not wish to be contacted please click on the link below
remove@bcscoding.com  

14. Site Security

The entire checkout process for the BCS Coding web site is held on a secure server using a verified SSL (secure socket layer) system for transferring data. If you click on the small padlock symbol at the bottom of you browsers screen you will be taken to this sites security certificate. If you have any concerns regarding the security of this site please e-mail sales@bcscoding.com